S05E07: Learn from Adult Learners; Technology Mentorship for Inclusion | Merve Basdogan (Texas Tech University)

“Inclusive insights has a fluid definition based on your population and their needs.”

— Merve Basdogan

S05E06: Merging Mentorship and "Stakeholdering" to Bring Accessible Insights to the Forefront | Claire Ferrari (Verizon)

"Finding a community of practice is key to doing this work, and through giving and receiving mentorship, we can mobilize incremental change."

— Claire Ferrari

S05E05: Methods Matter: Create with People, Not for Them | Jennifer Lu (REI)

“Don't see inclusivity as a trend or something that can be turned on or off,

but as a mindset and a way of being.”

— Jennifer Lu

S05E04: Aging: A Whitespace for Inclusion | Dana Keilman (Morning Light Strategy)

 “Aging is an intersectional space of inclusion. Everyone gets older – a commonality that merges us all.”

— Dana Keilman

S05E03: Small Changes for Big Impact | Lindsay Bach-Moore (Moore Research) & Lisa Herceg (National Association of Realtors)

"Everyone on your team should have basic training on cultural competency to have understanding of the cultures included in your research."

— Lindsay Bach-Moore

S05E02: Designing for the Person, Not for the Disability | Alka Baijal (Nissan)

“The philosophy of ‘omotenashi’ – ‘offering more than expected for you at this moment in time,’ is how we think about inclusion for our customers.”

— Alka Baijal

S05E01: Bringing Inclusion from the Researcher's Voice as the Customer | Stacy Penna

"It starts by building a community; you have to research ways to engage and speak their language."

— Stacy Penna

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S04E06: Getting Intentional About Inclusivity & Equity in the Workplace and Your Research | Jessica Hemenetz (Recorded at IIEX 2023)

“Diversity of voices around the table and differing opinions around the table leads to better business outcomes; so bring your best self to work and do good work.”

— Jessica Hemenetz

S04E05: I Building Inclusion: Design WITH, not FOR | Ricardo Roberts & Hung Le (BIEN)

“BIEN doesn’t have clients; we have Inclusionaries. It’s about bringing them along for business impact and accountability.”

— Ricardo Roberts & Hung Le

S04E04: Removing Convenience Bias with Behavior Learning | Anouar El Haji

“Insights are the eyes of companies. If research is focused on people's behaviors versus claims, the real impact is actualized.”

— Anouar El Haji

S04E03: The Benefits of Working with Diverse-Owned Suppliers | Wynter Blanquet-Warren

“You need someone who will pick up the torch. Set a goal, find a champion, find your allies, and be the face. Be the one who shouts from the mountaintop around the discussion.

”

— Wynter Blanquet-Warren

S04E02: The Importance of Cultural Brokers | Jill Kushner-Bishop

“Always have someone fluent in the culture by your side - and on your side - helping you navigate.”

— Jill Kushner-Bishop

S04E01: Training Your Ear to Hear Underrepresented Voices | Aïcha Ly

“Be more curious about who the respondents are and seek to understand the nuance in people's individual experiences.”

— Aïcha Ly

S03E04: Shattering the Status Quo | Kisha Payton

“If we’re not bringing ALL the customers' voices we’re not doing our job - that IS the role!”

— Kisha Payton

S03E03: Inclusion By Design | Ashlee Edwards

“Self reflection is thinking critically about what biases am I bringing to the work and what can I do to mitigate those biases?”

—Ashlee Edwards

S03E02: Move Beyond Norms to Shape a More Inclusive Industry | Sequoyah Glenn

“Organizational change has to be a two-way street, it’s a dance; what kind of employee do you want to be? How much do you want to give?”

— Sequoyah “DataBae” Glenn

S03E01: Inclusivity as a Core Value (Recorded at IIEX 2022) | Jana Prahl

“Talk to people around you about new ideas in terms of the people you’re serving.”

— Jana Prahl

S02E05: Creating Spaces to Both be Brave and Belong | Dr. Renee Bhatti-Klug

“If you don't have a strategy in place, it's hard to take action.”

—Dr. Renee Bhatti-Klug

S02E04: Empathy in Research | Rebecca Mir

“We use research to cultivate empathy in our audiences. People contain multitudes; research insights and deliverables remind us of it.”

—Rebecca Mir

S02E03: A Migrant Perspective on Inclusive Insights | Archie MS

“Everyone says POC is people of color, I disagree. I think POC is a Pocket of Culture. Understand the cultural variations, inherent bias, and context in the decision-making process.”

—Archie MS