S02E02: Polling Inclusion | Challenge Geographic Representation | Mickey Hill

“People need to reflect the communities they want to learn from, and it is important to match not just the racial background but the cultural background to gain trust and knowledge of opinions.”

—Mickey Hill

S02E01: Making Research Accessible to People with Disabilities | Mary Ann Mendez

“Accessibility is changing but usability is struggling. Understand that you have an opportunity to design your research from the beginning to include people with disabilities.”

—Mary Ann Mendez

S01E05: Broaden Your Definition of Inclusion | Joey Kelner

“Be inclusive by including cross functional team members in the insights process and bring those who weren’t on the research with you. Insights bring impact until we are immersed in it!”

—Joey Kelner

S01E04: Reach Underrepresented Groups by Using Community | Kerry Hecht

“We have to evolve so be the solution and make sure the feedback is the right feedback, even though it can be a scary proposition to change gears.”

—Kerry Hecht

S01E3: A Respondent First Approach to Recruiting | Kayla Bright

“Be open to exploring different paths and speaking to people outside of your initial recruiting scope.”

—Kayla Bright

S01E02: Reflect on Your Own Identities Before Going Into the Field | Nikki Yeboah

“We often forget that respondents see us and assess us during the interview. Our presence, appearance and identities impact what they reveal in the conversation. It is not a 1-way mirror.”

—Nikki Yeboah

S01E01: Break Through the Mental Models of Your Own Bias

“Plan for cohorts in reseach that are considered outliers. In player researcher, we can’t just focus on those that have a survivor mentality to stay in the game because they can tough it out.”

—Katie Koehler & Jocelyn Monahan